Send shoppers to Klaviyo
Create a Klaviyo private API key and use the WhoLayer event to trigger flows.
- In Klaviyo, go to Settings, then API keys, and create a private key with write access to Events and Profiles.
- In WhoLayer, open Destinations, choose Klaviyo, and paste the key.
- Click Send test, then look for the WhoLayer Shopper Identified metric in Klaviyo.
- Build a flow triggered by that metric. Browse-abandonment and cart-reminder flows work best.
The event includes the shopper's email, name when known, and the pages they viewed, so you can personalize the message.
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